At Sum-It we respect your privacy
This Policy explains when and why we collect personal information about people who use our services or visit our website. It details how we use the information and how we keep it secure. Any questions regarding this Policy should be sent by email to email@example.com, or in writing to Sum-It Computer Systems Ltd, Samuel House, Chinnor Road, Thame, Oxon OX9 3NU.
When do we collect information from you?
We collect information from you:
- when you contact us through our website to obtain information about our products or services
- when we communicate with you for demonstration purposes
- when you make an order for our products or services
- when you send us data as part of our service to you
What information do we collect?
The personal information we collect might include your name, address, email address and telephone number. You may also send us your data as part of our service to you.
How do we use your information?
We will only use your information to carry out our duties to fulfil any agreements entered into between yourselves and us and to comply with our Statutory Obligations.
By submitting your information to us, while ordering services or products, you consent to Sum-It processing that information in connection with these services or products and for any other purposes to which you give consent at the time you provide the information.
We hold your personal information in our secure systems for as long as we need to provide our services and obligations to you and to remedy any subsequent issues.
By agreeing to our customer declaration when sending your dataset to us you consent to Sum-It holding your dataset on our secure systems for as long as is necessary to complete the current task and to remedy any subsequent issues.
Who has access to your information?
Your data is only accessible to staff within the Sum-It organisation. All Sum-It staff have read and signed the Sum-It confidentiality agreement.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes or for any other purpose without your expressed permission. We will only share your information with our partners for the purpose of providing warranty services for the hardware provided to you by Sum-It.
We will transfer your information to a third party only on your request. Please email us at: firstname.lastname@example.org
We will only occasionally contact you to keep you abreast of our latest developments in our software and services, invite you to training courses on Sum-It services or to notify you of our attendance at shows.
Clearly Sum-It will respond to emails you send to us. Sum-It will only initiate an email correspondence to you to provide our services, to remedy any subsequent issues or to meet our obligations to you.
Updating your information
If you change email address, or any of the other information we hold becomes inaccurate or out of date, please email us at: email@example.com.
If you require a copy of the information Sum-It holds about you, please email us at: firstname.lastname@example.org or write to Sum-It Computer Systems Ltd, Samuel House, Chinnor Road, Thame, Oxon OX9 3NU.
If you require the information we store about you to be destroyed please contact us at: email@example.com or write to Sum-It Computer Systems Ltd, Samuel House, Chinnor Road, Thame, Oxon OX9 3NU.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take every step to ensure that it is treated securely within our systems. Sensitive information is encrypted.
Review of this Policy
This Policy was last updated on 4th June 2019 and we will keep the policy under regular review.
Any work undertaken is subject to our Terms and Conditions of Engagement.